Cancellation Policy
We do it right, and if not it’s on us. CAA is committed to building long-term relationships of trust to provide you with the most effective credit report repair possible. At CAA, requests for refunds rarely present themselves. But if they do, our clients are protected from day one. As a valued CAA client, you have the right to extend or cancel our services at any time. We are committed to providing quality service at the time of your convenience, which is why we believe you have the right to determine how and when you would like to utilize our resources without being bound by any lengthy contracts or agreements.
Our policy is very straight forward. During any month, if we fail to provide the agreed upon services we will not charge your Monthly Fees for that month. It’s as simple as that! We stand behind the quality of the work we do for you, and it shows.
Each case is different, and results will vary upon the specific issues contained on your credit reports. They will also vary based upon the amount of time you are willing to commit to your credit report repair. As such, CAA Credit does not and can not guarantee specific results.
At anytime during the duration of this process that a customer changes their mind or wants to end their participation in the program they need to simply contact their account rep and let them know of their concerns and can request a refund. Depending on what point in the program customer may be and what expenses have been incurred would be entitled to a percentage anywhere up to 100% of deposits and /or payments charged to the customer.